If I could rate lower I would. Sales manager Zach lies to run your credit! Said they would pay off my existing loan to start fresh but tried to roll it over into the new car!! Ignores you had others say he’s out of office and he says banks systems went down so he doesn’t have to talk to you!

Read at DealerRater

My experience at All Star CDJR was exceptional!! From the time I entered the building to the time I walked out. They answered all my questions without pressure and helped me find my perfect Jeep! Great sales team, especially Josh for making my car buying experience truly remarkable !!Corbyn in explaining all the options clearly and providing a transparent breakdown of the loan term. Highly recommended!!

Read at DealerRater

Absolutely amazing dealership to work with! Tyler Rice is a “all star” salesmen! Went above and beyond making the sale happen. We drove in from out of state.. well worth it. Finance manager was awesome as well as sales manger. Their name says it all.

Read at DealerRater

Brandon and his sales team were very professional I would recommend Allstar to anyone who is in the market for a new or used vehicle.

Read at DealerRater

Dakota was very helpful and understanding. Would recommend this dealership and salesman anytime or any day of the week.

Read at DealerRater

Dalota was very professional and I left the dealer satisfied. I'd recommend Allstar to anyone who is in the market for a new or used vehicle.

Read at DealerRater

🌟 Grateful Beyond Words for All Star CDJR in Muskogee, OK! 🌟 I can’t believe it’s already been over a year with my Jeep Wagoneer L! Owning a brand-new model like this, I knew there would be adjustments and software improvements along the way. However, in the past, some issues I brought up weren’t accurately diagnosed or were overlooked (not by All Star, to be clear). After switching to All Star CDJR, everything changed. This is the first dealership that truly treated me like a valued Wagoneer customer. They not only provided me with a courtesy Wagoneer as promised ... Read More

Full review text opened.

DealerRater - Dec 4, 2024

🌟 Grateful Beyond Words for All Star CDJR in Muskogee, OK! 🌟 I can’t believe it’s already been over a year with my Jeep Wagoneer L! Owning a brand-new model like this, I knew there would be adjustments and software improvements along the way. However, in the past, some issues I brought up weren’t accurately diagnosed or were overlooked (not by All Star, to be clear). After switching to All Star CDJR, everything changed. This is the first dealership that truly treated me like a valued Wagoneer customer. They not only provided me with a courtesy Wagoneer as promised when you own one, but they even gave me a 2024 Wagoneer to drive while addressing my concerns! They took every single concern I had—whether it was “small,” “nit-picky,” “not urgent,” or just frustrations—and handled them seriously and professionally. When you’ve invested so much into a vehicle and a brand, it means the world not to be ignored or shrugged off. Thank you, All Star, for delivering top-tier service and for making me feel like a VIP! If you’re looking for a dealership that actually listens and cares, look no further. 🙌🚙

Read at DealerRater

Thank you Sam and the Team for taking care of us in our new purchase.

Sam and his team took great care of our family during purchase for dodge ram. Thank you

Awesome place great people

Came into the store to look at Jeep Wranglers for my daughter. I was greeted immediately by one of the managers , Tim who provided me with excellent information on selection, options and finance options. Everyone was courteous and professional and I look forward to bringing my daughter for our purchase.

New and up coming dealership in Muskogee Ok friend people doing things the right way

Friendly, knowledgeable staff with a great selection of vehicles! It is now All Star Chrysler Dodge Jeep Ram & the new ownership is amazing!

Awesome sales/service team! Always make the process easy!

I couldn’t have asked for a better experience, truly! Such kind and knowledgeable staff who really know what it’s like to be a person who’s buying something that doesn’t know the first thing about cars! Thanks for everything ALL STAR CDJR!!!

Service guys are idiots they don't even know how to open the hood everyone that works there is stupid 4 weeks for a jacked up Hood and an air conditioning fan that rattles now

Came in at 8:30am into the service area. Nothing being worked on. Asked to see someone about checking my car and scheduling work. I was told come back next week. I asked what if I knew what was wrong, still come back next Friday. I guess Tommy won't be undersold, but they also don't want to work on your car either.

I took my Nissan Titan diesel to the service department to have a couple issues addressed. A week later they call and say it’s ready to be picked up and good to go. Paid $721 and the check engine light was still on and absolutely no improvement in performance. They didn’t even have the courtesy to tell me they were unable to fix the issue. I took it straight back and they told me the technician couldn’t get the check engine light to go off and that I would need to take it to Tulsa to a Nissan ... Read More

Full review text opened.

Google - Feb 1, 2024

I took my Nissan Titan diesel to the service department to have a couple issues addressed. A week later they call and say it’s ready to be picked up and good to go. Paid $721 and the check engine light was still on and absolutely no improvement in performance. They didn’t even have the courtesy to tell me they were unable to fix the issue. I took it straight back and they told me the technician couldn’t get the check engine light to go off and that I would need to take it to Tulsa to a Nissan dealer. I called and spoke to the service manager Caleb and was only offered an oil change in return. Said that is with $200 to $250, I hope that is not what they charge because I pay $90 at oil express. They can keep their oil change. I will never take a vehicle there again. I definitely do not recommend their service department.

Got passed on for a service advisor position solely because another applicant lived closer the service manager is a piece of work

Had my vehicle dropped off here after an accident, they were supposed to work with me and my insurance agents to make sure I got all my belongings out of the vehicle before it left their lot. With plenty of communication from both my agent and I stating that I would be in to clean out my vehicle and not to tow the vehicle before 2pm, the dealership failed to hold up their end and my vehicle and belongings weren't on the lot as of 1pm with no notice to me that it was gone or that I should ... Read More

Full review text opened.

Google - Nov 15, 2023

Had my vehicle dropped off here after an accident, they were supposed to work with me and my insurance agents to make sure I got all my belongings out of the vehicle before it left their lot. With plenty of communication from both my agent and I stating that I would be in to clean out my vehicle and not to tow the vehicle before 2pm, the dealership failed to hold up their end and my vehicle and belongings weren't on the lot as of 1pm with no notice to me that it was gone or that I should come earlier to get my things. I was going to try and use them to find a new vehicle since that one was totalled, but not if this is how they treat customers.

Great bunch of people who are ready and willing to help you out with your next vehicle.

Always friendly when I pick up parts.

Just another car dealer

Great atmosphere!

Took advantage of my elderly grandparents now they are tremendously upside down on a car that isn't that great

Great people. And know what they are doing. Highly recommended.

Great service. Fast, friendly, professional. No arguing or haggling, we told them what we wanted and we got it. Will absolutely go back for future purchases. Ryan Pratt is a fantastic salesman.

100 when I made the appointment 150 when I arrived and 230 by the time they finished the oil change very unhappy with this experience

My husband and I had a great experience here. Ryan, our salesman, was very nice. He let me test drive several vehicles and did not pressure me. He did everything he could to make sure we got the perfect car for us. Everyone was great!!

Had 5000 miles oil change and tire rotation was in and out in no time

Took my jeep renegade in to get transmission checked out and a rattle I was told my swaybar links were bad and was charged 150 dollars for diagnosis and 400 dollars to replace when I asked about the transmission I was told it wasn't was out of warranty and it's not covered under power train when I have a 100000 mile warranty

I would have gave these guys no stars if that would have been an option. These guy's are a joke.

I've purchased two vehicles from them and from now on I'll never buy from anyone else! Ryan was and will always be my salesman the next time I need another vehicle. We did 90 percent of both purchases via text messages and emails and each time I went to pick up my vehicles the transactions were hassle free and they are pretty quick with the paperwork. Go see Ryan for your next vehicle purchase and you will not be disappointed... Ist oil change, set appointment got there got in and out no hassles I highly recommend Tommy Knicks Chrysler ... Read More

Full review text opened.

Google - Dec 10, 2022

I've purchased two vehicles from them and from now on I'll never buy from anyone else! Ryan was and will always be my salesman the next time I need another vehicle. We did 90 percent of both purchases via text messages and emails and each time I went to pick up my vehicles the transactions were hassle free and they are pretty quick with the paperwork. Go see Ryan for your next vehicle purchase and you will not be disappointed... Ist oil change, set appointment got there got in and out no hassles I highly recommend Tommy Knicks Chrysler Dodge Muskogee for your next vehicle purchase again see Ryan and tell him Shane sent you 🙂

The worst service experience I have ever had! They have had my 2005 dodge almost a year and even after NOT fixing it I have an over 400$ bill! They won’t release my truck until paid in full. No arrangement options

Appt. on Friday @ 11:30 for a full diagnostic for my truck stalling and engine light. Got there and they sd there was no appt. written down. Made appt for Mon and left truck. Mon end of business, two of 3 recalls fixed, ordered parts for the third. They sd engine light was off and truck never stalled. Unlikely since it stalls with every drive or idle and the light has never turned off. Actually it turned on 15 minutes into the drive. Coincidence? It stalled in the driveway as well.

Truck spent 6 months getting fuel pump repaired under warranty and then they decided I needed a new battery and charged me for it no rental car either do not go there

This place is way better now that it's under new owners

My 2021 Dodge Durango was towed here because a hose became loose and it caused my car to overheat. They fixed my hose, but my car horn no longer works. I finally took it to another shop to get the horn fixed, and they just told me that they will have to take the whole bumper off to figure out why the car horn isn’t honking. How do you mess up a car horn replacing a hose????

Normal business

Couldn't give me what I wanted tried to stiff me on my monthly payment I asked for so I didn't buy a vehicle here!!!!!!!

I’m more than impressed with Tommy Nix of Muskogee! They did a incredible job today! Jon did my oil change! He made sure I had a reminder sticker, my windshield wiper fluid was filled, my tires were rotated ALL done in a timely manner! Al detailed my car & he did a immaculate job! My Jeep Grand Cherokee L looks like it did the day I drove it off the lot! Reid, the service advisor was very kind & professional. Hands down the best service experience!

Schedule service online (1hour drive) got to dealership and was told the online scheduler has not been working for weeks and they had no technicians available to work on my Jeep. No offer to remedy the situation.

Best service experience ever

Great place to go if you want to lose money. Service is a joke

The folks at Tommy next were so warm and frivolous I'm warm and fruitful to me and my lady but she's at a distance away and ensuring that I was able and with the speed officials she received my card back thank you so much I highly recommend any other facilities that there are facilities that Tommy nicks is involved with why did go you guys in Moscow.

Service department was amazing. Helped my.husband out in what he needed. The staff that greets you for the car lot. They were kinda Rude. But Lane in service department was a Big help. .⭐⭐⭐⭐⭐⭐. For Lane. Service department was very polite by all who we talked to.

Who doesn’t enjoy looking at the new cars the sales team add the knowledge and no pressure sales techniques very friendly

If you own a dually I recommend NOT going to Tommy Nix for tire rotation as they screwed my wheels up by NOT properly rotating the tires instead rotated my wheels!

Drove 3 hours from Dallas to purchase my truck from this dealership. The sales Manager, Bobby Joe, and sales rep, John, made it an easy transaction. Very straight forward deal. Hopefully ill get to pick up my next truck from these guys

Really friendly and knowledgeable. They didnt have my part, but they did look it up and tell me exactly who did. Will return.

Will, Evan, and Lisa went above and beyond helping us replace a battery and a Z Fuse. The quantity and quality of care was phenomenal. We will not take our Jeep anywhere else. They fit us in at the last moment on a Friday night and fixed our vehicle. Again thank you so much for the kindness and care. We will be back!

Different. Ask for my DL and proof of insurance after I drove two cars.

Prejudice people

If you want your car parts put on someone else's car, then come here! If you wanna be told rattling noises are normal under your hood then come here! If want to set an appointment and have your vehicle setting for 5 days only to find out they havent gotten to it yet, come here! Basically if you wanna waste your time, come here!!! This place is a joke!

Had a decent experience purchasing my wifes wrangler. Dealership was suppose to pay to have a remote start put on, after the remote start was installed we started having problems with the Jeep. They refused to do anything about it, I had to personally take it to the place that put it on and have it removed. So no remote start now.....

I had 2 cars vandalized the dodge Nitro went to riverside auto plex Muskogee. Morgan was quick and kept us updated. Not the service dept fault this was an insurance claim. They got to it found what was put in the tank then took it out for a test drive and it overheated and had to be towed back to the shop. Prior to the vandalism I can not say it ran perfect because it was used with 160000 miles but it had never overheated. But when a person is upset someone so ridiculously ruins your cars and you are without a ... Read More

Full review text opened.

DealerRater - Dec 16, 2019

I had 2 cars vandalized the dodge Nitro went to riverside auto plex Muskogee. Morgan was quick and kept us updated. Not the service dept fault this was an insurance claim. They got to it found what was put in the tank then took it out for a test drive and it overheated and had to be towed back to the shop. Prior to the vandalism I can not say it ran perfect because it was used with 160000 miles but it had never overheated. But when a person is upset someone so ridiculously ruins your cars and you are without a car for 3weeks I took everything personal. When Morgan called and said I owed a tow bill and new radiator and my insurance deductible of 1000.00 I was furious and did not think things out . I called the dealership and asked to speak with general manager to complain Morgan and his crew had taken my car out over heated it not paying attention to gauges and etc. I recd a call back but Chris Hamm did not call it was a guy on the commercial side . When I was explaining my situation to him he blew right past why I was upset and ASKED DID MORGAN YELL AT YOU OR USE FOWL LANGUAGE there was no talk of any resolution so I seen we were going no where. But even though I had called and complained on Morgan he called and as usual was POLITE that was not my complaint about Morgan. It’s my car that is setting in the shop because #1 I have 2 cars with 1000.00 deductible each 2.hole in radiator they were not able to locate and still do not know if fertilizer in the gas did any permanent damage to the engine or anything else the insurance would not ALLOW Morgan to replace. So if you need your car MORGAN will be polite and he does give updates, and he will try to resolve your problems but as for if you call in to speak to GM fair warning you’ll be passed off as if hyoid do not have any value and does not want to be bothered.

Read at DealerRater

We just purchased a Ram 2500 and were very pleased with all the staff. Shawn did a great job in sales as well as the other staff with all the paperwork. We would recommend this dealership.

Read at DealerRater

I was able to get same day service. The part I needed was in stock & the entire repair was done quickly. Everyone was friendly. I was able to watch TV. I had internet access.

Read at DealerRater

Just bought 2019 Durango R/T from riverside of Muskogee, great price, great car. The sales team & finance department works to get you the best deal. This is my second purchase from them and totally satisfied. Go to riverside and ask for Casey Davis if you’re looking fo the best deal around on a new or used car. They’re the best in town!

Read at DealerRater

I recently purchased a used H2 SUT from this dealership on October 24th 2018. I returned the truck today, November 12th 2018 because of a text message from the salesman. The salesman, Chris Martin, sent me a text asking to call him to talk about a better rate. I asked him at least three times what the new rate would be and he never answered. The last message I sent to Chris was sent on the 6th of November. Here is the text (edited for language): Here is your answer do you do at all the f****** car bring it back now ... Read More

Full review text opened.

DealerRater - Feb 12, 2019

I recently purchased a used H2 SUT from this dealership on October 24th 2018. I returned the truck today, November 12th 2018 because of a text message from the salesman. The salesman, Chris Martin, sent me a text asking to call him to talk about a better rate. I asked him at least three times what the new rate would be and he never answered. The last message I sent to Chris was sent on the 6th of November. Here is the text (edited for language): Here is your answer do you do at all the f****** car bring it back now else we will call the police did I get to attentional that's our Chris Martin sent that message on the 10th. I gave this dealership two stars because everyone else at that dealership was respectful. It takes just one to ruin the experience. If you go there stay away from Chris Martin.

Read at DealerRater

Do not buy an oil service contract from this dealership. They do not honor it. They stole $210.00 from me saying my contract was expired. Problem is they did not tell me there was an expiration date on the prepaid oil changes. They do not care about their customers.

Read at DealerRater

After spending over a hour and finally agreeing to their advertised internet price of $4800 plus a $309 "lot fee" my salesman Jack, who is great, came back from presenting my cash offer to the Owner and the New Sales Manager and they refused the sale, and raised the price of the car to $7000. Again BBB rates this dealer with an "F"

Read at DealerRater

Very rude and inconsiderate. Yo-yo scammers!! I would say beware if you go here. I would not recommend this place to anyone. They should be shut down for their illegal practices. I had to call a lawyer if that tells you anything. Only gave one star because I had to. They deserve no stars.

Read at DealerRater

Great people to work with no high pressure just good fast help Janine is great very helpful would highly recommend them to anyone I will use them again

Read at DealerRater

From Salesman Jack to Finance guy Kevin to operator who was helpful. To the boss Randy who would never return a call. We were screwed over from 1st minute we arrived. Salesman and fjnance guy attempted to get $1000 additional money under the table from my fincee' and we was not to tell Randy owned about this additional charge.. Randy was never told cause he would never call us back. These men are snakes in the grass. .

Read at DealerRater

just want to say a big thanks to Jack and Eric . it has been some time sense i have bought a car . the people here a riverside have been great . i have been looking online found many places and went to a few . I dont like my credit ran as it drops your points so after going here looking at the car i wanted filling no pressure after talking with them i left to go look at other lots . after looking i went back to riverside talked to the same sales guys as befor still no pressure we talked about ... Read More

Full review text opened.

DealerRater - Aug 14, 2017

just want to say a big thanks to Jack and Eric . it has been some time sense i have bought a car . the people here a riverside have been great . i have been looking online found many places and went to a few . I dont like my credit ran as it drops your points so after going here looking at the car i wanted filling no pressure after talking with them i left to go look at other lots . after looking i went back to riverside talked to the same sales guys as befor still no pressure we talked about the car how long it would be befor it was ready made a deal . and i look forward to seeing them at the end of the week .. Thank you guys for making my time worth stopping and buying from you .. I would just like to say i enjoyed my time at this car dealer ship i like the no pressure way you handle things Thank you ... Amy

Read at DealerRater

This dealership has the most incompetent people working there, if it was the last dealership on Earth I would not go. Terrible experience both times I've been there!

Read at DealerRater

I was going into buy a 2500 truck and looked all over Missouri (my home state) and really didn't like what anyone had to say. Looking at the internet in several states I found the truck I was looking for at price I could afford at Riverside Autoplex in Muskogee Oklahoma. While it was a 4 hour drive I was able to save several thousand dollars from anything that I found in Missouri. Overall experience with Riverside Autoplex was good and Faith was a nice friendly voice from the beginning that started me thinking positive thoughts of the dealership. Rick was ... Read More

Full review text opened.

DealerRater - Dec 27, 2016

I was going into buy a 2500 truck and looked all over Missouri (my home state) and really didn't like what anyone had to say. Looking at the internet in several states I found the truck I was looking for at price I could afford at Riverside Autoplex in Muskogee Oklahoma. While it was a 4 hour drive I was able to save several thousand dollars from anything that I found in Missouri. Overall experience with Riverside Autoplex was good and Faith was a nice friendly voice from the beginning that started me thinking positive thoughts of the dealership. Rick was the main person that I dealt with and he worked hard to get me the truck that I wanted at the price I wanted and actually got me more truck than I thought I could afford. The truck is beautiful and has a lot of options that I would not have ordinarily went in for but, what's not to like. Being someone with pretty good credit I was able to get the truck at a price that was less than tucks I looked at that were used. Reece was our sales person and worked with us through the test drive, paper work and finale credit check. Mario had everything ready in the finance department and we were out the door in about in 3.5 hours with my new truck headed home to Missouri. One unusual circumstance with my deal was my trade in. It wasn't running properly and I didn't want to drive it the four hour drive to Muskogee so, the dealership was kind enough to sell me my new truck with the trade in value on the paper work and I was able to use my new truck to tow it back down couple of days later. A few words of criticism however, things were missing off the truck and had to be ordered to get those things. Thankfully Rick got them shipped to a dealership in Missouri so I wouldn't have the drive back. Secondly, the detail crew sent me out on a four hour drive home with the tires low on air and lastly, I've never bought a new truck or car where the dealership didn't start you off with a full tank of gas, these guys gave me about ¼ tank. No deal breakers however and I would happily buy another truck from them if the circumstance were right. God Bless and keep up the good work Riverside Autoplex of Muskogee. 🙂

Read at DealerRater

Unless you own other vehicles to fall back on or have weeks to wait, don't plan on getting serviced here even if its warranty work.

Read at DealerRater

Gabrielle is one of the kindest people I know. She is helpful and just amazing. At work and away from work she is the same person-amazing! Awesome doesn't begin to describe her. If you are shopping for a new vehicle, go talk to Gabbie! She will take care of you!

Read at DealerRater

I would just like to thank Gabrielle Moore for her knowledge and passion for dodge ram 1500, she made my experiance at riverside auto so memorable that I will for sure be back!! Gabrielle needs a raise and to train other sales people on how to make a customer feel at home!! You are awesome gabbie!!!!

Read at DealerRater

Gabbie has been such a big help to me. She is wonderful and very understanding and helps as much as she can!! She is a great person and a very big help!

Read at DealerRater

Curtis Jenkins the best! If you need a car or truck call Curtis Jenkins he will fix you right up. Service after the sale, Curtis your guy

Read at DealerRater

Called and asked if the eprice on their website was correct or was that the price if you qualified for every rebate under the sun, I was told since it was a 2015 model and the 2017s were coming out that the price on the internet was the price. So I set up financing had my credit ran and was getting ready to drive 5 hours to buy a truck. I called back before driving just to make sure I spoke with a sales manager there they wouldn't honor their eprice and was told by him that was the price if ... Read More

Full review text opened.

DealerRater - Aug 29, 2016

Called and asked if the eprice on their website was correct or was that the price if you qualified for every rebate under the sun, I was told since it was a 2015 model and the 2017s were coming out that the price on the internet was the price. So I set up financing had my credit ran and was getting ready to drive 5 hours to buy a truck. I called back before driving just to make sure I spoke with a sales manager there they wouldn't honor their eprice and was told by him that was the price if you qualified for every rebate possible.

Read at DealerRater

This dealership is very shady or maybe I was a fool to believe I had won $1000 dollars. Never again. Disappointed. Need some better advertisement.

Read at DealerRater